Privacy policy

Privacy Policy
Last updated: June 20, 2025

Morna Mart operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Morna Mart is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we handle your information.


Personal Information We Collect or Process

We may collect the following categories of personal information:

  • Contact Information: Name, billing and shipping address, phone number, and email address.

  • Financial Information: Payment details such as card numbers, payment confirmation, and transaction history.

  • Account Information: Login credentials, settings, and preferences.

  • Transaction Information: Items viewed, added to cart, purchased, returned, exchanged, or cancelled.

  • Communications: Any messages or inquiries sent to us.

  • Device Information: IP address, browser type, device type, and related technical data.

  • Usage Data: Information about how you use and interact with our Services.


Sources of Personal Information

We may collect personal information from:

  • Direct interactions with you

  • Automated tracking technologies (cookies, analytics)

  • Third-party service providers and partners

  • Shopify platform and integrations


How We Use Your Information

We use your personal information to:

  • Provide and improve our Services

  • Process transactions, returns, and shipping

  • Offer customer support and account management

  • Send you marketing and promotional communications

  • Prevent fraud and secure our platform

  • Comply with legal obligations


Disclosure of Your Personal Information

We may share your data with:

  • Shopify (our platform provider)

  • Trusted vendors and service providers (payment processors, logistics, marketing)

  • Third-party marketing partners (only as allowed by law)

  • Affiliates within our corporate group

  • Authorities, if required for legal or security reasons


Relationship with Shopify

We use Shopify to host our store. Shopify collects and processes some of your information independently. You can read more about Shopify's privacy practices at:
🔗 https://privacy.shopify.com/en


Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for their content, policies, or data practices.


Children’s Privacy

Our Services are not directed to children under the legal age in your jurisdiction. We do not knowingly collect information from children.


Security and Data Retention

We take appropriate measures to secure your data. However, no system is fully secure. We retain your information only as long as necessary for business or legal purposes.


Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your data

  • Object to or restrict certain processing

  • Request data portability

  • Opt out of marketing communications

You may exercise your rights by contacting us at support@mornamart.com or calling 7302873500.


Complaints

You may contact us to file complaints or appeal decisions. You also have the right to file a complaint with your local data protection authority.


International Data Transfers

We may transfer your information to countries outside your jurisdiction. For EEA and UK customers, we rely on Standard Contractual Clauses or similar legal mechanisms.


Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date accordingly and notify you as required by law.


Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 support@mornamart.com
📞 7302873500
📍 Muzaffarnagar, Uttar Pradesh, 251002, India