Morna Mart Cute Teddy Bear Soft Toy for Kids & Couples – 34 CM Plush Teddy Gift

Shipping Information

At Morna Mart, we are committed to delivering your order quickly, safely, and discreetly.

• Orders are processed within 1–2 business days after confirmation.
  
• Delivery across India typically takes 3–7 business days, depending on your location.
  
• We offer Free Shipping on all prepaid orders across India.
  
• Cash on Delivery (COD) is available on selected pin codes.
  
• All orders are packed in plain, discreet packaging to ensure complete privacy.
  

Once your order is shipped, you will receive a tracking number via SMS or email to monitor your shipment.

If you have any questions regarding your order, please contact us at support@mornamart.com

Due to hygiene and safety reasons, we do not accept returns or exchanges for intimate wellness and personal care products once they have been delivered.

Eligible for Refund or Replacement

We offer a refund or replacement only if:

• You receive a damaged product
  
• You receive a defective product
  
• You receive the wrong item
  

How to Report an Issue

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with:

• Your Order ID
  
• Clear photos or videos of the product and packaging
  

Send your request to support@mornamart.com.

Refund Processing

• Once your claim is verified, the refund will be processed to your original payment method.
  
• Refunds typically take 5–7 business days to reflect in your account.
  
• For COD orders, refunds will be processed via bank transfer or UPI.
  

Order Cancellation

Orders can be cancelled only before they are shipped. Once the order has been dispatched, cancellation is not possible.

Contact Us

For any shipping, return, or refund-related queries, please contact:

Morna Mart Support

Email: support@mornamart.com